Serving sailors online since 1997
 
 

Telephone support is open


Phone support hours: 9am to 3:30pm Pacific time

877-932-7245

We have shortened our telephone support hours so we can spend a little less time on the phone and a little more time researching and finding parts for you.

However, we answer questions until 4pm Monday-Friday and frequently much later, sometimes even on weekends.

Here's what to do if you're trying to reach us after phone hours:

  • Need a part you don't see on our site? Snap a couple photos then upload them on our customer service form
  • Looking for clarification about a product? Send your questions on our customer service form
  • Looking for status on an existing order? Check your order status screen first
  • Need help with login or a classified ad? Our customer service form is far better than a phone call, anyway.
  • Need to return a purchase? Your order status screen has the form
  • Hate to type? Call 877-932-7245 and leave a message. We really do return them, almost always on the same day.
  • Need to speak with a real person? We can do that! Just call M-F from 9am to 2pm Pacific time.

Copyright 1997-2017 Sailboat Owners, Inc.
All rights reserved.

SailboatOwners.com is not endorsed by or affiliated with any sailboat manufacturer.